Workshop

Effective Communication Skills: Making a Difference at Work

The ReadySet Effective Communication workshop provides organizations with the tools to communicate effectively and across teams, levels, and identities. In this session, ReadySet facilitators will share tried and true tactics and helpful frameworks to overcome communication challenges and create a culture of effective communication.

Participants will be given concrete tools to communicate across differences, engage in tough conversations, hear and recognize the contributions of all colleagues, and resolve conflicts in healthy and respectful ways. This workshop empowers teams to build new norms for communication and to develop a collective vision for organizational culture moving forward.

Learning Outcomes

  • Awareness of how our own communication style affects the way we communicate and how to consider another person’s communication style

  • Understanding of how to approach and have tough conversations and resolve conflict

  • Skills for effective communication and communicating around differences

  • Understanding of how to establish comprehensive communication norms and communicate in concrete and specific ways

  • Actionable tactics on giving and processing feedback

  • Reflecting on bridging the gap between different communication styles (i.e. introvert vs. extrovert, idealistic vs. critical, direct or indirect, etc.)

  • Language that can negatively impact employees across a variety of identities

  • Understanding our own communication and conflict styles

  • Principles of effective communication

  • Beneficial quotes for communicating in tricky situations

Content May Include

Methodology

This session integrates self-reflection activities with best practices for effective cultural and communication strategies, for a highly interactive and organization-specific experience. This session is highly interactive and participatory to encourage active learning and engagement with the material. We frequently use scenario “think-through’s,” role-playing, and partner or group activities.