Workshop
The number one factor that influences an employee’s engagement at work is their relationship with their manager - yet supervisors are often unequipped to provide the support and coaching needed—especially when managing across difference. This workshop is designed to equip people managers with the skills to lead and engage teams effectively while fostering an environment where all employees can thrive. Through scenario-based discussions, practical tools, and best practices, participants will explore how managers’ backgrounds, experiences, and perceptions can influence their management styles, decision making, and people processes. This session provides actionable strategies to help managers build awareness, enhance team engagement, and develop a management style that encourages collaboration and innovation. Whether you're a first-time manager or an experienced leader seeking to dig deeper into what makes them tick, this workshop supports teams in building foundational skills for managing talent with empathy and effectiveness.
Manager Foundations
Learning Outcomes
High-level understanding of how a manager’s previous experiences and perceptions can influence management and decision-making processes at the personal and systemic levels.
Tools to improve team engagement and address aversion and affinity biases in areas like recruitment, performance evaluations, and communication.
Practical strategies for building trust, delivering constructive feedback, and navigating team dynamics with diverse perspectives.
Techniques to structure effective 1:1 meetings and manage team members with an understanding of varied backgrounds and experiences.
Developing a management style that engages and motivates a diverse team.
Identifying and addressing challenging dynamics for managers.
Enhancing communication and feedback to foster greater engagement and trust across teams.
Navigating complex interpersonal dynamics and managing conflict in ways that encourage collaboration.
Understanding how individual backgrounds and experiences influence leadership and team engagement.
Tools for setting performance goals, delivering inclusive feedback, and driving team success.
Understanding the early signs of burnout and how to respond before it’s too late.
Content May Include
Methodology
This session integrates self-reflection activities with best practices for effective cultural and communication strategies, for a highly interactive and organization-specific experience. This session is highly interactive and participatory to encourage active learning and engagement with the material. We frequently use scenario “think-through’s,” role-playing, and partner or group activities.